Ramlah Ndumes
Lawyer
I have over 8+ years of work experience in different positions. I have worked in Legal, Insurance, Customer Services, and Office Management/ Office administration. I am looking for a job in Management and Legal field
Work Experience
- 2020 - 2021Bowmans Tanzania LimitedParalegalAdvise clients on various corporate, banking, and real estate, employment, and labour matters;
Conduct legal research, draft legal opinion, and memorandum;
Attend meetings with clients, witnesses, experts, and others;
Attend to the day-to-day management of aspects of files and transactions management, such as tracking applications made to legal bodies or government agencies;
Draft agreements, letters and other legal documents and review, negotiate and comment on legal documents;
Conducting legal research and drafting opinions on various banking and finance, corporate, commercial, real estates, and regulatory matters, including corporate governance;
Interacting regularly with current and prospective clients to build a good network and relationships;
Participate in interviews with prospective clients to determine their legal problems and provide an initial analysis of the legal matter;
Assist clients in obtaining licenses and permits such as business licenses;
Assist clients in compliance, procedural and regulatory matters at various government agencies such as the ministry of labour, Business Registration and Licensing Agency (BRELA), Tanzania Revenue Authority (TRA), the Bank of Tanzania (BOT), and the Immigration. - 2019 - 2020Bowmans Tanzania LimitedTraineeAssist in the preparation of matters for trials or hearings;
Conduct legal research and prepare draft legal opinions, memoranda, and advice;
Attend meetings with clients, witnesses, experts, and others;
Deal with the day-to-day management of aspects of files and transaction management, such as tracking applications made to legal bodies or government agencies;
Draft agreements, letters and other legal documents and review, negotiate and comment on legal documents; and
Conduct other daily legal practices, such as filings at regulators. - 2017 - 2019Bowmans Tanzania LimitedFront Office ManagerServed as direct assistant to senior partners and senior associates and acted as the first point of contact for visitors and clients;
Handling Front Desk Operations;
Proactively participated in meetings and helped create new practices;
Answered calls, responded to emails, and spoke with clients face-to-face;
Processed a range of documentation and entered information into databases;
Handling day to day front office operations activities;
Assisted with license applications for the office;
Assisted with travel and accommodation arrangements for senior staffs;
Assisted with management of conference rooms, booking of meetings;
Assisted in receiving job applications, shortlist candidates for interviews, informing the candidates about interviews and set up interview venue;
Receive and forward office mails;
- 2016 - 2017Regus Tanzania LimitedCommunity AssociateProvide administrative support to clients such as booking conference facilities, receiving phone calls and taking messages on behalf of the client;
Assist clients with secretarial duties such as photocopying, binding, and other administrative support;
Receives guests and direct them to clients’ office;
Preparation of invoices for clients for office use;
Receives payments done by clients and manages client’s office account;
Oversaw general management of the Business Centre by making sure that clients are comfortable, and everything is running smoothly;
Correspond with vendors and clients and respond to queries;
Responsible for resolving complaints and handling emergencies at the Business Centre;
Ensure compliance with all company policies and procedures, management, and general administration of the Business Centre;
Front Desk operations;
Support client’s health and safety, welfare, and internal communication;
Oversee preparation in respect of departing clients, including fulfilment of all handover responsibilities, collection of payment of terminal dues and exit interviews;
Organize get together parties involving the management and all clients in the Centre for networking; and
Oversee office supplies and inventories. - 2015 - 2015ESBC Tanzania LimitedClient Services RepreseentativeFront Desk operations;
Provide administrative support to clients such as booking conference facilities, receiving phone calls on behalf of clients and taking messages on behalf of the client;
Assist clients with secretarial duties such as photocopying, and binding;
Receives guests and direct them to clients’ office;
Preparation of invoices for clients for office use;
Correspond with vendors and clients and respond to inquiries;
Responsible for receiving and resolving complaints and handling emergency situations at the business Centre;
Coordinate and schedule meetings for clients;
Worked to ensure quality service and addressed and resolved all customer issues; and
Managed a team of 2 to 3 employees.
- 2014 - 2015Farrah Leisure Parks Management LLCRides & Attractions Operator: Frontline Colleague at Ferrari World Abu DhabiAssisted tourists visiting the park with boarding on the rides;
Ensure safety and security on the rides; and
Handling and reporting complaints from tourists. - 2012 - 2014Insurance Group of TanzaniaLegal Assistant/ Claims AssistantReceive and process insurance claims;
Registration of insurance claims;
Represent the company in court for various claims;
Negotiate claim settlements with claimants and/or their legal teams;
Investigate the nature of the damage being claimed;
Interview witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim;
Review the claim holder's insurance policy to determine what should be covered;
Coordinate the services of mechanics, architects, contractors, etc. to ensure damage is repaired; and
Correspondence with insurance assessors and loss adjusters; and
Evaluate police reports, previous insurance claims and other information to further understand the accident. - 2012 - 2012NFT Consulting LimitedCustomer Services Represeentative (TiGo)Assist customers with sim swap applications;
Oversaw and managed a high volume of customer queries, and complaints;
Serves customers by providing product and service information and resolving product and service complaints;
Attracts potential customers by answering product and service questions and suggesting information about other products and services;
Prepares product or service reports by collecting and analyzing customer information;
Contributes to team effort by accomplishing related results as needed; and
Helped the company to attain the highest customer service rating by providing quick and effective solutions to various clients’ complaints. - 2010 - 2010Hallmark AttorneysInternPrepare drafts of various court documents such as Plaint, Written Statement of Defence, Preliminary Objections, and other court documents;
Attend court sessions with senior lawyers;
Conducting Legal Research and proofreading legal documents;
Filing of Pleadings in court and other documents to regulators;
Gained exposure to various matters involving employment law related issues, and general corporate law.
Education
- 2018 - 2019The Law School of TanzaniaPost Graduate Diploma in Legal Practice
- 2006 - 2009Tumaini University Dar es Salaam College (TuDarCo)Bachelor of Laws (LLB)
- 2004 - 2006Kowak Girls' Secondary SchoolAdvanced Certificate of Secondary Education (ACSEE)
- 2000 - 2003Morogoro Secondary SchoolCertificate of Secondary Education (CSEE)
Skills
- Adaptable
- Time Management
- Highly organized
- Communication Skills
- Great Collaborator
- Problems Solver
- Analytical Thinker
Hobbies
- Travelling
- Cooking
- Watching Movies
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Islam
- Nationality: Tanzanian
- Date of Birth: 30/09/1986
References
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