Hadija Abbas
Student
I am self-driven, ambitious and outgoing, individual who has developed a responsible approach to any task or situation that I am presented with. I have competence in the fields of Banking and finance through my Academic pursuits and working experience in the servicing of customers.
Work Experience
- 2021 - 2022NCBA bank TanzaniaCustomer service officer’s assistantI worked as a customer service officer’s assistant and dealt with tasks such;
▪ Build customer relationships.
▪ Maintain and manage existing accounts.
▪ Respond to customer inquiries and resolve.
▪ Assist customers in depositing and withdrawing cash.
▪ Ensure best practices in rendering services to customers.
▪ Deliver qualitative services to customers and promote bank products.
Education
- 2019 - 2022The Institute of Finance ManagementBachelor in banking and finance
- 2019 - 2022The Institute of Finance ManagementBachelor in banking and finance
Skills
- ▪ Communication Skills: I am an excellent communicator who effectively conveys information both verbally and in writing. I am also a keen listener and gives prompt feedback.
- ▪ Interpersonal skills: Ability to work in a team, demonstrated ability to build consensus and navigate complex political contexts. Ability to develop effective working relationships with external and internal counterparts.
- ▪ MS Office skills: Ability to create proofread with Microsoft tools, drafting letters, reports, Presentations, memos with Microsoft Word, Excel, flagging and prioritizing emails, intermediate skills of formatting documents and editing content in Microsoft office.
- ▪ Teamwork: Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow any directives at appropriate times.
- ▪ Analytical Skills/Problem Solving Skills: Recognizes areas of weaknesses requiring improvements and makes recommendations to the management for consideration, approval and implementation.
- ▪ Flexibility and Adaptability: I am a flexible team player who thrives in environments that require ability to effectively prioritize and juggle multiple concurrent tasks. I am also very positive, resilient and open to new ideas.
- ▪ Scheduling and organizing: Ability to identify and prioritize activities and assignments, make necessary adjustments as required; foresee risks and allow for contingencies when planning.
- ▪ Banking Techniques/Products/Operations-I possess knowledge of Banking techniques, Operations, Products.
Hobbies
- Traveling, swimming, reading books, hiking, volunteer works, teachings, tennis, netball, dancing
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Muslim
- Nationality: Tanzanian
- Date of Birth: 4/6/1998
References
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