Training, Learning effectiveness and skill development lead

Leah A. Mwalubalile professional profile is built in corporate business among others, she has rich experience in human resources development majorly working in telecom industry, consultation in public sectors, religious institutions and non-government organizations. She is dedicated in enhancing individual and corporation growth in terms of performance, improvement, process creation and implementation, recruitment, employee relations as well as assisting self-realization in achieving goals set by organization by focusing on Skill development, learning and training effectiveness.
The spheres of work includes Contact center, corporate field work (research, marketing, sales/distribution, business enterprise contact centers, microfinance, NGOs governmental organizations and governmental organizations .The great mission of her career is to understand, develop and smoothen personal and individual ability in ensuring all capability is utilized to ensure KRAs ,KPIs are met without a single miss, .For the past 10 years she has worked and realized career growth in the form being customer care representative, team lead, assistant manager , manager, country spoc and a consultant expert in the process of realizing business goals for the companies she has worked with .