Job vacancy Debt Collector

Job Purpose
To support debt collection processes as wellas filing of invoices in order to support the organization in managing client accounts.

Area of Responsibilities
Debt Collection

Reconcile client accounts so that theyproperly reflect what is outstanding Followingup of payment advice.

Handle customer complaints and escalateaccordingly.

Calling customers on follow up of debts as perthe provided Call list and instructions given by the credit controller.

Collecting cheques

Collect outstanding debts from clients andachieve collection target to ensure positive cash flow.

Maintain debtor's book to ensure that the debtstatus is accurate and latest.

Develop reports on aged debt accounts and dayssales outstanding (DSO) reports.

Monitor slow moving accounts to identifydelinquent debts and take necessary action to recover the debts.

Post customers' check and ensure timely credittransfer.

Review collection queue to perform collectionactivities accordingly. Adhere to customer policies and procedures.

Close a specific number of collection accountseach month to meet assigned target. Contactdebtors and implement repayment schedules and terms.

Assist thecompany to take legal action against debtors by providing necessaryinformation. Maintain security and confidentiality of company and customerinformation.

Follow legal requirements during debtcollections to avoid legal issues.

Attend educational programs for professionalgrowth and skill development.

Update and distribute customers statements.

Demand letters to bad debtors.

To file and safe custody, the demand lettersand invoices Action plan report

To plan and organize collection meetings.

Perform any other duties as assigned by the supervisor from time to time.

Documentation

Ensuring all invoices for Head office arefiled correctly.

Extract invoices as and when required for debtfollow up. Compiling required documents for legal purposes.

Ensure receipt of all invoices from warehouse,checking to ensure clients have signed it off and it is filed accordingly (serial numbers).

Maintain proper filing system for allaccounting documents and reports on debt collection.

Reporting

Report to Chief Accountant

Ensure disbursementsstatements are sent to customers by the 5th day of the new month.

Job Requirements

Minimumacademic requirement is a Diploma/Degree in accounting, Finance and banking or any relatedstudies.

Numbersof years' experience not less than 2 years in the field.

Reputableworking history with no doubtful records

Excellentcommunication and negotiation skills

Abilityto positively connect with clients and encourage them to make payments towarddebts owed.

Timemanagement skills are essential to complete all required client calls daily.

Experience meeting retention and negotiation salesgoals.

Basic computer software skills and the ability towork within relevant data spreadsheets.

Ability to work well in a fast-paced environment.

Attention to detail and the ability to reason andthink quickly is essential for negotiating effectively.

10 May, 2024 (8 days left)